# Description Since the community version of Odoo does not include the Helpdesk app we will be using this community-made version instead. # Installation First we clone the git repository into a directory that's included in our addons-path. ``` git clone https://github.com/OCA/helpdesk ``` Then we switch to the "14.0" branch (At the time of writing this is not the default). ``` git checkout 14.0 ``` Move the modules you want to the appropriate directory (helpdesk\_mgmt is the base one) Finally we can install the module via the frontend or backend as specified in the "[Common Tasks](../common_tasks.md)" section. # Configuration The settings for this module are accessable in the Helpdesk app. Be sure to give your users the proper permissions and team assignments. # Links [Github Repository](https://github.com/OCA/helpdesk)