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authorRichard Sassine <richardsassine@tutanota.com>2021-05-03 18:28:16 +0300
committerRichard Sassine <richardsassine@tutanota.com>2021-05-03 18:28:16 +0300
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parent7c95ca65481667eca029a140c2384b7a7791198d (diff)
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+# Description
+
+Since the community version of Odoo does not include the Helpdesk app we will
+be using this community-made version instead.
+
+
+# Installation
+
+First we clone the git repository into a directory that's included in our
+addons-path.
+```
+git clone https://github.com/OCA/helpdesk
+```
+Then we switch to the "14.0" branch (At the time of writing this is not the
+default).
+```
+git checkout 14.0
+```
+Move the modules you want to the appropriate directory (helpdesk\_mgmt is the
+base one)
+
+Finally we can install the module via the frontend or backend as specified in
+the "[Common Tasks](../common_tasks.md)" section.
+
+
+# Configuration
+
+The settings for this module are accessable in the Helpdesk app. Be sure to
+give your users the proper permissions and team assignments.
+
+
+# Links
+
+[Github Repository](https://github.com/OCA/helpdesk)