User: Personal tickets
User
Helpdesk Manager
Personal Tickets
['|',('user_id','=',user.id),('user_id','=',False)]
All Tickets
[(1,'=',1)]
Helpdesk Ticket Company Rule
['|',('company_id','=',False),('company_id', 'in', company_ids)]
Helpdesk Category Company Rule
['|',('company_id','=',False),('company_id', 'in', company_ids)]
Helpdesk Channel Company Rule
['|',('company_id','=',False),('company_id', 'in', company_ids)]
Helpdesk Stage Company Rule
['|',('company_id','=',False),('company_id', 'in', company_ids)]
Helpdesk Tag Company Rule
['|',('company_id','=',False),('company_id', 'in', company_ids)]
Helpdesk Team Company Rule
['|',('company_id','=',False),('company_id', 'in', company_ids)]
Portal Personal Tickets
[('message_partner_ids','child_of',[user.commercial_partner_id.id])]