# Translation of Odoo Server. # This file contains the translation of the following modules: # * helpdesk_mgmt # msgid "" msgstr "" "Project-Id-Version: Odoo Server 13.0\n" "Report-Msgid-Bugs-To: \n" "Last-Translator: \n" "Language-Team: \n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: \n" #. module: helpdesk_mgmt #: model:mail.template,subject:helpdesk_mgmt.assignment_email_template msgid "" "${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/a' })" msgstr "" #. module: helpdesk_mgmt #: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template msgid "" "\n" "

Hello ${object.user_id.name},

\n" "

The ticket ${object.number} has been assigned to you.

\n" "
" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page msgid "" "
\n" " Category:" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page msgid "" "
\n" " Stage:" msgstr "" #. module: helpdesk_mgmt #: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template msgid "" "\n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \n" " \n" " \n" "
\n" " \"${object.company_id.name}\"\n" "
\n" "
\n" " \n" " \n" " \n" " \n" "
\n" "

Hello ${object.user_id.name},

\n" "

The ticket ${object.number} has been closed.

\n" "
\n" "
\n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " ${object.company_id.phone}\n" " \n" " ${object.company_id.email}\n" " \n" " ${object.company_id.website}\n" "
\n" "
\n" " \n" " \n" " " msgstr "" #. module: helpdesk_mgmt #: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template msgid "" "\n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \n" " \n" " \n" "
\n" " \n" "
\n" "
\n" " \n" " \n" " \n" " \n" "
\n" "

Hello ${object.user_id.name},

\n" "

The ticket ${object.number} stage has changed to ${object.stage_id.name}.

\n" "
\n" "
\n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " ${object.company_id.phone}\n" " \n" " ${object.company_id.email}\n" " \n" " ${object.company_id.website}\n" "
\n" "
\n" " \n" " \n" " \n" " " msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view msgid "View" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page msgid "Date:" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page msgid "Last Stage Update:" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults msgid "" "A Python dictionary that will be evaluated to provide default values when " "creating new records for this alias." msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form msgid "Accept Emails From" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction msgid "Action Needed" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active msgid "Active" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids msgid "Activities" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration msgid "Activity Exception Decoration" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state msgid "Activity State" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket msgid "Add Attachments" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact msgid "Alias Contact Security" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name msgid "Alias Name" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain msgid "Alias domain" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id msgid "Aliased Model" msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view #, python-format msgid "All" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search msgid "Archived" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form msgid "Assign to" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Assign to me" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date msgid "Assigned Date" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id msgid "Assigned user" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count msgid "Attachment Count" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form msgid "Avatar" msgstr "" #. module: helpdesk_mgmt #: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting msgid "Awaiting" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked msgid "Blocked" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets msgid "By" msgstr "" #. module: helpdesk_mgmt #: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled msgid "Cancelled" msgstr "" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu msgid "Categories" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets msgid "Category" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id msgid "Channel" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id msgid "" "Channel indicates where the source of a ticketcomes from (it could be a " "phone call, an email...)" msgstr "" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu msgid "Channels" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets msgid "Close Date" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed msgid "Closed" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date msgid "Closed Date" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color msgid "Color Index" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id msgid "Company" msgstr "" #. module: helpdesk_mgmt #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu msgid "Configuration" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form msgid "Configure domain name" msgstr "" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_res_partner #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id msgid "Contact" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets msgid "Create Date" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid msgid "Created by" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date msgid "Created on" msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 #, python-format msgid "Customer" msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 #, python-format msgid "Customer Email" msgstr "" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu msgid "Dashboard" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal msgid "Default" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults msgid "Default Values" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban msgid "Delete" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Description" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name msgid "Display Name" msgstr "" #. module: helpdesk_mgmt #: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done msgid "Done" msgstr "" #. module: helpdesk_mgmt #: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket msgid "Duplicate" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban msgid "Edit" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket msgid "Email" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form msgid "Email Alias" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id msgid "Email Template" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc msgid "Email cc" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold msgid "Folded in Kanban" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form msgid "" "Follow this salesteam to automatically track the events associated to users " "of this team." msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids msgid "Followers" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_channel_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_channel_ids msgid "Followers (Channels)" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids msgid "Followers (Partners)" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Future Activities" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Group By" msgstr "" #. module: helpdesk_mgmt #: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu msgid "Helpdesk" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search msgid "Helpdesk Category Search" msgstr "" #. module: helpdesk_mgmt #: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager msgid "Helpdesk Manager" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form msgid "Helpdesk Team" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search msgid "Helpdesk Team Search" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form msgid "Helpdesk Team name..." msgstr "" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Helpdesk Ticket" msgstr "" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category msgid "Helpdesk Ticket Category" msgstr "" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel msgid "Helpdesk Ticket Channel" msgstr "" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage msgid "Helpdesk Ticket Stage" msgstr "" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag msgid "Helpdesk Ticket Tag" msgstr "" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team msgid "Helpdesk Ticket Team" msgstr "" #. module: helpdesk_mgmt #: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category msgid "Helps you handle your helpdesk security." msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 #: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 #, python-format msgid "High" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "High Priority" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page msgid "History" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id msgid "ID" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id msgid "" "ID of the parent record holding the alias (example: project holding the task" " creation alias)" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon msgid "Icon" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon msgid "Icon to indicate an exception activity." msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread msgid "If checked, new messages require your attention." msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error msgid "If checked, some messages have a delivery error." msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id msgid "" "If set an email will be sent to the customer when the ticketreaches this " "step." msgstr "" #. module: helpdesk_mgmt #: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress msgid "In Progress" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower msgid "Is Follower" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state msgid "Kanban State" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update msgid "Last Modified on" msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets #, python-format msgid "Last Stage Update" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid msgid "Last Updated by" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date msgid "Last Updated on" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Last Week" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Late Activities" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__email_cc msgid "List of cc from incoming emails." msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 #: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 #, python-format msgid "Low" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id msgid "Main Attachment" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids msgid "Media Attachments" msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 #: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 #, python-format msgid "Medium" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids msgid "Members" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error msgid "Message Delivery error" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids msgid "Messages" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "My Activities" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "My Followed Tickets" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "My Tickets" msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets #, python-format msgid "Name" msgstr "" #. module: helpdesk_mgmt #: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new msgid "New" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets msgid "New Ticket" msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 #, python-format msgid "Newest" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline msgid "Next Activity Deadline" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary msgid "Next Activity Summary" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id msgid "Next Activity Type" msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 #, python-format msgid "No Subject" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter msgid "Number of Actions" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter msgid "Number of errors" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter msgid "Number of messages which requires an action" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter msgid "Number of messages with delivery error" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count msgid "Number of tickets" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority msgid "Number of tickets in high priority" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned msgid "Number of tickets unassigned" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended msgid "Number of tickets unattended" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter msgid "Number of unread messages" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Open" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id msgid "" "Optional ID of a thread (record) to which all incoming messages will be " "attached, even if they did not reply to it. If set, this will disable the " "creation of new records completely." msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id msgid "Owner" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id msgid "Parent Model" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id msgid "Parent Record Thread ID" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id msgid "" "Parent model holding the alias. The model holding the alias reference is not" " necessarily the model given by alias_model_id (example: project " "(parent_model) and task (model))" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Partner" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name msgid "Partner Name" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact msgid "" "Policy to post a message on the document using the mailgateway.\n" "- everyone: everyone can post\n" "- partners: only authenticated partners\n" "- followers: only followers of the related document or members of following channels\n" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority msgid "Priority" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done msgid "Ready for next stage" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id msgid "Record Thread ID" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids msgid "Related tickets" msgstr "" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu msgid "Reporting" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id msgid "Responsible User" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error msgid "SMS Delivery error" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket msgid "Send a new ticket" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence msgid "Sequence" msgstr "" #. module: helpdesk_mgmt #: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share msgid "Share" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Show all records which has next action date is before today" msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets #, python-format msgid "Stage" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name msgid "Stage Name" msgstr "" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form msgid "Stages" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state msgid "" "Status based on activities\n" "Overdue: Due date is already passed\n" "Today: Activity date is today\n" "Planned: Future activities." msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket msgid "Subject" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket msgid "Submit Ticket" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form msgid "Tags" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_tree #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_tree #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree msgid "Team" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id msgid "Team Leader" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form msgid "Team Members" msgstr "" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu msgid "Teams" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "" "The email address associated with this " "channel. New emails received will " "automatically create new tickets assigned to " "the channel." msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id msgid "" "The model (Odoo Document Kind) to which this alias corresponds. Any incoming" " email that does not reply to an existing record will cause the creation of " "a new record of this model (e.g. a Project Task)" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name msgid "" "The name of the email alias, e.g. 'jobs' if you want to catch emails for " "" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id msgid "" "The owner of records created upon receiving emails on this alias. If this " "field is not set the system will attempt to find the right owner based on " "the sender (From) address, or will use the Administrator account if no " "system user is found for that address." msgstr "" #. module: helpdesk_mgmt #: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template msgid "The ticket ${object.number} has been closed." msgstr "" #. module: helpdesk_mgmt #: model:mail.template,subject:helpdesk_mgmt.changed_stage_template msgid "The ticket ${object.number} stage has changed." msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets msgid "There are no tickets in your account." msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold msgid "" "This stage is folded in the kanban view when there are no records in that " "stage to display." msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search msgid "Ticket Stage Search" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_tree msgid "Ticket Stages" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search msgid "Ticket Tag Search" msgstr "" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_tree msgid "Ticket Tags" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count msgid "Ticket active count" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count msgid "Ticket count" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number msgid "Ticket number" msgstr "" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets msgid "Tickets" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name msgid "Title" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view msgid "To Do" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Today Activities" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_ids msgid "Todo tickets" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration msgid "Type of the exception activity on record." msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Unassigned" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Unattended" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread msgid "Unread Messages" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter msgid "Unread Messages Counter" msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search #: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user msgid "User" msgstr "" #. module: helpdesk_mgmt #: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own msgid "User: Personal tickets" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids msgid "Users" msgstr "" #. module: helpdesk_mgmt #: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 #: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 #, python-format msgid "Very High" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids msgid "Website Messages" msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids msgid "Website communication history" msgstr ""