From ad97722b1b35aff50d0adf13a19715f7b8373c07 Mon Sep 17 00:00:00 2001
From: Richard Sassine <richardsassine@tutanota.com>
Date: Tue, 4 May 2021 18:00:38 +0300
Subject: initial commit

---
 helpdesk_mgmt/security/helpdesk_security.xml | 98 ++++++++++++++++++++++++++++
 1 file changed, 98 insertions(+)
 create mode 100644 helpdesk_mgmt/security/helpdesk_security.xml

(limited to 'helpdesk_mgmt/security/helpdesk_security.xml')

diff --git a/helpdesk_mgmt/security/helpdesk_security.xml b/helpdesk_mgmt/security/helpdesk_security.xml
new file mode 100644
index 0000000..a469881
--- /dev/null
+++ b/helpdesk_mgmt/security/helpdesk_security.xml
@@ -0,0 +1,98 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <data noupdate="0">
+        <record id="group_helpdesk_user_own" model="res.groups">
+            <field name="name">User: Personal tickets</field>
+            <field name="category_id" ref="module_helpdesk_category" />
+            <field name="implied_ids" eval="[(4, ref('base.group_user'))]" />
+        </record>
+        <record id="group_helpdesk_user" model="res.groups">
+            <field name="name">User</field>
+            <field name="category_id" ref="module_helpdesk_category" />
+            <field name="implied_ids" eval="[(4, ref('group_helpdesk_user_own'))]" />
+        </record>
+        <record id="group_helpdesk_manager" model="res.groups">
+            <field name="name">Helpdesk Manager</field>
+            <field name="category_id" ref="module_helpdesk_category" />
+            <field name="implied_ids" eval="[(4, ref('group_helpdesk_user'))]" />
+            <field
+                name="users"
+                eval="[(4, ref('base.user_root')), (4, ref('base.user_admin'))]"
+            />
+        </record>
+    </data>
+    <data noupdate="1">
+        <record id="helpesk_ticket_personal_rule" model="ir.rule">
+            <field name="name">Personal Tickets</field>
+            <field ref="model_helpdesk_ticket" name="model_id" />
+            <field
+                name="domain_force"
+            >['|',('user_id','=',user.id),('user_id','=',False)]</field>
+            <field name="groups" eval="[(4, ref('group_helpdesk_user_own'))]" />
+        </record>
+        <record id="helpdesk_ticket_user_rule" model="ir.rule">
+            <field name="name">All Tickets</field>
+            <field ref="model_helpdesk_ticket" name="model_id" />
+            <field name="domain_force">[(1,'=',1)]</field>
+            <field name="groups" eval="[(4, ref('group_helpdesk_user'))]" />
+        </record>
+        <!-- Company Rules -->
+        <record id="helpdesk_ticket_comp_rule" model="ir.rule">
+            <field name="name">Helpdesk Ticket Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <record id="helpdesk_ticket_category_comp_rule" model="ir.rule">
+            <field name="name">Helpdesk Category Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket_category" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <record id="helpdesk_ticket_channel_comp_rule" model="ir.rule">
+            <field name="name">Helpdesk Channel Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket_channel" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <record id="helpdesk_ticket_stage_comp_rule" model="ir.rule">
+            <field name="name">Helpdesk Stage Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket_stage" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <record id="helpdesk_ticket_tag_comp_rule" model="ir.rule">
+            <field name="name">Helpdesk Tag Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket_tag" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <record id="helpdesk_ticket_team_comp_rule" model="ir.rule">
+            <field name="name">Helpdesk Team Company Rule</field>
+            <field name="model_id" ref="model_helpdesk_ticket_team" />
+            <field name="global" eval="True" />
+            <field
+                name="domain_force"
+            >['|',('company_id','=',False),('company_id', 'in', company_ids)]</field>
+        </record>
+        <!-- Portal for helpdesk -->
+        <record id="helpdesk_ticket_rule_portal" model="ir.rule">
+            <field name="name">Portal Personal Tickets</field>
+            <field name="model_id" ref="model_helpdesk_ticket" />
+            <field
+                name="domain_force"
+            >[('message_partner_ids','child_of',[user.commercial_partner_id.id])]</field>
+            <field name="groups" eval="[(4, ref('base.group_portal'))]" />
+        </record>
+    </data>
+</odoo>
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