diff options
Diffstat (limited to 'helpdesk_mgmt/i18n')
| -rw-r--r-- | helpdesk_mgmt/i18n/es.po | 1499 | ||||
| -rw-r--r-- | helpdesk_mgmt/i18n/es_AR.po | 1492 | ||||
| -rw-r--r-- | helpdesk_mgmt/i18n/fr_FR.po | 1501 | ||||
| -rw-r--r-- | helpdesk_mgmt/i18n/helpdesk_mgmt.pot | 1299 | ||||
| -rw-r--r-- | helpdesk_mgmt/i18n/pt_BR.po | 1389 |
5 files changed, 7180 insertions, 0 deletions
diff --git a/helpdesk_mgmt/i18n/es.po b/helpdesk_mgmt/i18n/es.po new file mode 100644 index 0000000..822f6ac --- /dev/null +++ b/helpdesk_mgmt/i18n/es.po @@ -0,0 +1,1499 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 11.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2020-04-08 14:06+0000\n" +"PO-Revision-Date: 2020-04-08 16:08+0200\n" +"Last-Translator: cubells <vicent@vcubells.net>\n" +"Language-Team: \n" +"Language: es\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: 8bit\n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Poedit 2.3\n" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/a' })" +msgstr "" +"${object.company_id.name} Ticket Asignado (Ref ${object.name or 'n/a' })" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"<?xml version=\"1.0\"?>\n" +"<data><p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} has been assigned to you.</" +"p>\n" +" </data>" +msgstr "" +"<?xml version=\"1.0\"?>\n" +"<data><p>Hola ${object.user_id.name},</p>\n" +" <p>Te ha sido asignado el ticket ${object.number}.</p>\n" +" </data>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "" +"<br/>\n" +" <b>Category:</b>" +msgstr "" +"<br/>\n" +" <b>CategorÃa:</b>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "" +"<br/>\n" +" <b>Stage:</b>" +msgstr "" +"<br/>\n" +" <b>Estado:</b>" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=" +"\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-" +"collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object." +"company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;" +"\" alt=\"${object.company_id.name}\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: " +"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial," +"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} has been " +"closed.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" " +msgstr "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=" +"\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-" +"collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object." +"company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;" +"\" alt=\"${object.company_id.name}\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: " +"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial," +"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hola ${object.user_id.name},</p>\n" +" <p>El ticket ${object.number} ha sido " +"cerrado.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" " + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=" +"\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-" +"collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object." +"company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;" +"\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: " +"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial," +"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} stage has " +"changed to ${object.stage_id.name}.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" \n" +" " +msgstr "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=" +"\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-" +"collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object." +"company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;" +"\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: " +"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial," +"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hola ${object.user_id.name},</p>\n" +" <p>El ticket ${object.number} ha cambiado de " +"estado a ${object.stage_id.name}.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" \n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "<span>View</span>" +msgstr "<span>Ver</span>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "<strong>Date:</strong>" +msgstr "<strong>Fecha:</strong>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "<strong>Last Stage Update:</strong>" +msgstr "<strong>Última actualización de estado:</strong>" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Aceptar emails desde" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Necesita acción" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Activo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Actividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Estado de actividad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Añadir Adjuntos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Nombre mostrado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#, python-format +msgid "All" +msgstr "Todos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Archivado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Assign to" +msgstr "Asignar a" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Asignar a" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Fecha de asignación" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Usuario asignado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Nombre d'adjunts" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "En espera" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloqueado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "By" +msgstr "Por" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Cancelado" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "CategorÃas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Category" +msgstr "CategorÃa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Canal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"El Canal indica el origen del que procede un ticket (podrÃa ser una llamada " +"telefónica, un email...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Canales" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Close Date" +msgstr "Fecha de cierre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Cerrado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Fecha de cierre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Ã�ndice de color" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +msgid "Company" +msgstr "CompañÃa" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Configuración" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Configure domain name" +msgstr "Configuración" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contacto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Create Date" +msgstr "Fecha de creación" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Creado por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Creado en" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "Customer" +msgstr "Cliente" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "Customer Email" +msgstr "Email del cliente" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Tablero" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Por defecto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Por defecto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Eliminar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Descripción" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Nombre mostrado" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Hecho" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +msgid "Duplicate" +msgstr "Duplicar" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Editar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Email" +msgstr "Email" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Correo electrónico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Plantilla de correo electrónico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "Email cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Plegado en vista kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "" +"Follow this salesteam to automatically track the events associated to users " +"of this team." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Seguidores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_channel_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_channel_ids +msgid "Followers (Channels)" +msgstr "Seguidores (Canales)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Seguidores (Contactos)" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Actividades futuras" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Agrupar por" + +#. module: helpdesk_mgmt +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +msgid "Helpdesk" +msgstr "Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Buscar categorÃa Helpdesk" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Manager Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Equipo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Buscar equipo Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Nombre del equipo..." + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "CategorÃa de ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Canal de ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Estado de ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Etiqueta de ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Equipo de ticket Helpdesk" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Ayuda a manejar tu seguridad de Helpdesk." + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +#, python-format +msgid "High" +msgstr "Alta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Prioridad alta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "History" +msgstr "Historial" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID (identificación)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Icono" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread +msgid "If checked, new messages require your attention." +msgstr "Si está seleccionado nuevos mensajes necesitan tu atención." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "Si está seleccionado, algunos mensajes tuvieron error de entrega." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Si está establecido, se enviará un email al cliente cuando el ticket alcance " +"este estado." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "En progreso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Es Seguidor" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Estado Kanban" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update +msgid "Last Modified on" +msgstr "Última modificación en" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Last Stage Update" +msgstr "Última actualización de la etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Última actualización de" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Última actualización en" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Última Semana" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Actividades tardÃas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "List of cc from incoming emails." +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +#, python-format +msgid "Low" +msgstr "Baja" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id +msgid "Main Attachment" +msgstr "Adjunto principal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Archivos adjuntos" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +#, python-format +msgid "Medium" +msgstr "Media" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Miembros" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Mensaje de error de entrega" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Mensajes" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Mis actividades" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Tickets que sigo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Mis tickets" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Name" +msgstr "Nombre" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nuevo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "New Ticket" +msgstr "Nuevo Ticket" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#, python-format +msgid "Newest" +msgstr "Más nuevo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Fecha lÃmite próxima actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Resumen próxima actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Tipo próxima actividad" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "No Subject" +msgstr "Sin asunto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Número de acciones" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Número de errores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "Número de mensajes que requieren acción" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Número de mensajes con errores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Número de tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Número de tickets en prioridad alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Número de tickets sin asignar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Número de tickets sin atender" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter +msgid "Number of unread messages" +msgstr "Número de mensajer por leer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Abierto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Otra información" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "Owner" +msgstr "Propietario" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Empresa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Nombre de la empresa" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Análisis pivot" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioridad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Listo para la siguiente etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Tickets relacionados" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Informes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Usuario Responsable" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +msgid "SMS Delivery error" +msgstr "Error de entrega del SMS" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Enviar un nuevo ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +msgid "Sequence" +msgstr "Secuencia" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Compartir" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" +"Mostrar todos los registros que tienen la próxima fecha de acción antes de " +"hoy" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Stage" +msgstr "Etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Nombre de la etapa" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Etapas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Estados basados en actividades\n" +"Atrasado: La ficha lÃmite ya ha sido sobrepasada\n" +"Hoy: La actividad está programada para hoy\n" +"Planificado: Actividades futuras." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Asunto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Enviar Ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Etiquetas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Team" +msgstr "Equipo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "LÃder del equipo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Miembros" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Equipos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"<jobs@example.odoo.com>" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "" +"The owner of records created upon receiving emails on this alias. If this " +"field is not set the system will attempt to find the right owner based on " +"the sender (From) address, or will use the Administrator account if no " +"system user is found for that address." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket ${object.number} has been closed." +msgstr "El ticket ${object.number} ha sido cerrado." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket ${object.number} stage has changed." +msgstr "El ticket ${object.number} ha cambiado de estado." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "There are no tickets in your account." +msgstr "No hay tickets en tu cuenta." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Esta etapa se repliega en la vista kanban cuando no hay registros para " +"mostrar en la misma." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Buscar estado de ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_tree +msgid "Ticket Stages" +msgstr "Estados de ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Buscar etiqueta de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_tree +msgid "Ticket Tags" +msgstr "Etiquetas de ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Cantidad de tickets activos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Cantidad de tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Número de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Tickets" +msgstr "Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +msgid "Title" +msgstr "TÃtulo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Por hacer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Actividades de Hoy" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_ids +msgid "Todo tickets" +msgstr "Tickets por hacer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "No asignado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Sin atender" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread +msgid "Unread Messages" +msgstr "Mensajes por leer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter +msgid "Unread Messages Counter" +msgstr "Contador mensajes por leer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +msgid "User" +msgstr "Usuario" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Usuario: Tickets personales" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Usuarios" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +#, python-format +msgid "Very High" +msgstr "Muy alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Mensajes de la Web" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "" + +#~ msgid "Alias" +#~ msgstr "Alias" + +#~ msgid "Assigned user image" +#~ msgstr "Imagen del usuario asignado" diff --git a/helpdesk_mgmt/i18n/es_AR.po b/helpdesk_mgmt/i18n/es_AR.po new file mode 100644 index 0000000..f691016 --- /dev/null +++ b/helpdesk_mgmt/i18n/es_AR.po @@ -0,0 +1,1492 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 13.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2020-08-11 02:59+0000\n" +"Last-Translator: Ignacio Buioli <ibuioli@gmail.com>\n" +"Language-Team: none\n" +"Language: es_AR\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 3.10\n" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/a' })" +msgstr "" +"${object.company_id.name} Ticket Asignado (Ref ${object.name or 'n/a' })" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"<?xml version=\"1.0\"?>\n" +"<data><p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} has been assigned to you.</p>\n" +" </data>" +msgstr "" +"<?xml version=\"1.0\"?>\n" +"<data><p>Hola ${object.user_id.name},</p>\n" +" <p>Te ha sido asignado el ticket ${object.number}.</p>\n" +" </data>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "" +"<br/>\n" +" <b>Category:</b>" +msgstr "" +"<br/>\n" +" <b>Categoría:</b>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "" +"<br/>\n" +" <b>Stage:</b>" +msgstr "" +"<br/>\n" +" <b>Estado:</b>" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object.company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"${object.company_id.name}\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} has been closed.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" " +msgstr "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=" +"\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-" +"collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"" +"/logo.png?company=${object.company_id}\" style=\"padding: 0px; margin: 0px; " +"height: auto; width: 80px;\" alt=\"${object.company_id.name}\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, " +"255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-" +"family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hola ${object.user_id.name},</p>\n" +" <p>El ticket ${object.number} ha sido " +"cerrado.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=\"" +"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"" +"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"" +"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" " + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object.company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} stage has changed to ${object.stage_id.name}.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" \n" +" " +msgstr "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=" +"\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-" +"collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"" +"/logo.png?company=${object.company_id}\" style=\"padding: 0px; margin: 0px; " +"height: auto; width: 80px;\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, " +"255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-" +"family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hola ${object.user_id.name},</p>\n" +" <p>El ticket ${object.number} ha cambiado de " +"estado a ${object.stage_id.name}.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=\"" +"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"" +"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"" +"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" \n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "<span>View</span>" +msgstr "<span>Ver</span>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "<strong>Date:</strong>" +msgstr "<strong>Fecha:</strong>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "<strong>Last Stage Update:</strong>" +msgstr "<strong>Última Actualización de Estado:</strong>" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Un diccionario de Python que será evaluado para proporcionar valores " +"predeterminados al crear nuevos registros para este alias." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Aceptar Correos Electrónicos Desde" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Acción Requerida" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Activo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Actividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Decoración de Excepción de Actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Estado de actividad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Añadir Adjuntos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Seguridad de Contacto de Alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Nombre Alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias domain" +msgstr "Dominio del alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Modelo con Alias" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#, python-format +msgid "All" +msgstr "Todos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Archivado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Assign to" +msgstr "Asignar a" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Asignar a" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Fecha de asignación" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Usuario asignado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Cuenta de Adjuntos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "En espera" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloqueado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "By" +msgstr "Por" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Cancelado" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Categorías" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Category" +msgstr "Categoría" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Canal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"El Canal indica el origen del que procede un ticket (podría ser una llamada " +"telefónica, un correo electrónico…)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Canales" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Close Date" +msgstr "Fecha de cierre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Cerrado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Fecha de cierre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Índice de Color" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +msgid "Company" +msgstr "Compañía" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Configuración" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Configure domain name" +msgstr "Configuración" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contacto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Create Date" +msgstr "Fecha de creación" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Creado por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Creado el" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "Customer" +msgstr "Cliente" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "Customer Email" +msgstr "Email del cliente" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Tablero" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Por defecto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Por defecto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Eliminar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Descripción" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Mostrar Nombre" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Hecho" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +msgid "Duplicate" +msgstr "Duplicar" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Editar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Email" +msgstr "Correo electrónico" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Correo electrónico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Plantilla de Correo Electrónico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "Email cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Plegado en vista Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "" +"Follow this salesteam to automatically track the events associated to users " +"of this team." +msgstr "" +"Siga este equipo de ventas para realizar un seguimiento automático de los " +"eventos asociados a los usuarios de este equipo." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Seguidores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_channel_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_channel_ids +msgid "Followers (Channels)" +msgstr "Seguidores (Canales)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Seguidores (Contactos)" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Actividades Futuras" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Agrupar por" + +#. module: helpdesk_mgmt +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +msgid "Helpdesk" +msgstr "Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Buscar Categoría de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Gerente de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Equipo de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Buscar Equipo de Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Nombre del equipo..." + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Categoría del Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Canal del Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Estado del Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Etiqueta del Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Equipo del Ticket de la Mesa de Ayuda" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Ayuda a manejar tu seguridad de la mesa de ayuda." + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +#, python-format +msgid "High" +msgstr "Alta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Prioridad Alta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "History" +msgstr "Historial" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task" +" creation alias)" +msgstr "" +"ID del registro principal que contiene el alias (ejemplo: proyecto que " +"contiene el alias de creación de la tarea)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Icono" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Icono para indicar una actividad de excepción." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread +msgid "If checked, new messages require your attention." +msgstr "Si está seleccionado nuevos mensajes necesitan tu atención." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "Si está seleccionado, algunos mensajes tuvieron error de entrega." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Si está establecido, se enviará un email al cliente cuando el ticket alcance " +"este estado." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "En Progreso" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Es Seguidor" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Estado Kanban" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update +msgid "Last Modified on" +msgstr "Última Modificación el" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Last Stage Update" +msgstr "Última Actualización de la Etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Última Actualización por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Última Actualización el" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Última Semana" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Actividades Tardías" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "List of cc from incoming emails." +msgstr "Lista de cc de correos electrónicos entrantes." + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +#, python-format +msgid "Low" +msgstr "Baja" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id +msgid "Main Attachment" +msgstr "Adjunto Principal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Archivos Adjuntos" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +#, python-format +msgid "Medium" +msgstr "Media" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Miembros" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Error de Entrega del Mensaje" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Mensajes" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Mis Actividades" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Tickets que Sigo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Mis Tickets" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Name" +msgstr "Nombre" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nuevo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "New Ticket" +msgstr "Nuevo Ticket" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#, python-format +msgid "Newest" +msgstr "Más nuevo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Fecha límite próxima actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Resumen próxima actividad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Tipo próxima actividad" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "No Subject" +msgstr "Sin asunto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Número de acciones" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Número de errores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "Número de mensajes que requieren acción" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Número de mensajes con errores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Número de tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Número de tickets en prioridad alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Número de tickets sin asignar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Número de tickets sin atender" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter +msgid "Number of unread messages" +msgstr "Número de mensajes sin leer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Abierto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"ID opcional de un hilo (registro) al que se adjuntarán todos los mensajes " +"entrantes, incluso si no se respondieron. Si se establece, esto " +"deshabilitará la creación de nuevos registros por completo." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Otra Información" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "Owner" +msgstr "Propietario" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Modelo Padre" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "ID del Hilo del Registro Principal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not" +" necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Modelo principal que tiene el alias. El modelo que contiene la referencia de " +"alias no es necesariamente el modelo dado por alias_model_id (ejemplo: " +"proyecto (parent_model) y tarea (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Socio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Nombre del Socio" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Análisis Pivot" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following channels\n" +msgstr "" +"Política para publicar un mensaje en el documento mediante el mailgateway.\n" +"- todos: todos pueden publicar\n" +"- socios: solo socios autenticados\n" +"- seguidores: solo seguidores del documento relacionado o miembros de los " +"siguientes canales\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioridad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Listo para la siguiente etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "ID del Hilo de Registro" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Tickets relacionados" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Informes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Usuario Responsable" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +msgid "SMS Delivery error" +msgstr "Error de entrega del SMS" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Enviar un nuevo ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +msgid "Sequence" +msgstr "Secuencia" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Compartir" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" +"Mostrar todos los registros que tienen la próxima fecha de acción antes de " +"hoy" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Stage" +msgstr "Etapa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Nombre de la Etapa" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Etapas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Estados basados en actividades\n" +"Atrasado: La ficha límite ya ha sido sobrepasada\n" +"Hoy: La actividad está programada para hoy\n" +"Planificado: Actividades futuras." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Asunto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Enviar Ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Etiquetas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Team" +msgstr "Equipo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Líder del Equipo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Miembros del Equipo" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Equipos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"La dirección de correo electrónico asociada " +"con este canal. Los nuevos correos recibidos " +"crearán automáticamente nuevos tickets " +"asignados al canal." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming" +" email that does not reply to an existing record will cause the creation of " +"a new record of this model (e.g. a Project Task)" +msgstr "" +"El modelo (Tipo de Documento de Odoo) al que corresponde este alias. " +"Cualquier correo electrónico entrante que no responda a un registro " +"existente provocará la creación de un nuevo registro de este modelo (ejemplo:" +" una Tarea de Proyecto)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"<jobs@example.odoo.com>" +msgstr "" +"El nombre del alias de correo electrónico, ejemplo: 'trabajos' si desea " +"recibir correos electrónicos para <trabajos@example.odoo.com>" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "" +"The owner of records created upon receiving emails on this alias. If this " +"field is not set the system will attempt to find the right owner based on " +"the sender (From) address, or will use the Administrator account if no " +"system user is found for that address." +msgstr "" +"El propietario de los registros creados al recibir correos electrónicos con " +"este alias. Si este campo no está configurado, el sistema intentará " +"encontrar al propietario correcto según la dirección del remitente (Desde), " +"o utilizará la cuenta de administrador si no se encuentra ningún usuario del " +"sistema para esa dirección." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket ${object.number} has been closed." +msgstr "El ticket ${object.number} ha sido cerrado." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket ${object.number} stage has changed." +msgstr "El ticket ${object.number} ha cambiado de estado." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "There are no tickets in your account." +msgstr "No hay tickets en tu cuenta." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Esta etapa se repliega en la vista kanban cuando no hay registros para " +"mostrar en la misma." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Buscar estado de ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_tree +msgid "Ticket Stages" +msgstr "Estados de ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Buscar etiqueta de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_tree +msgid "Ticket Tags" +msgstr "Etiquetas de ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Cantidad de tickets activos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Cantidad de tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Número de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Tickets" +msgstr "Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +msgid "Title" +msgstr "Título" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Por hacer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Actividades de Hoy" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_ids +msgid "Todo tickets" +msgstr "Tickets por hacer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Tipo de actividad de excepción registrada." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "No asignado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Sin atender" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread +msgid "Unread Messages" +msgstr "Mensajes por leer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter +msgid "Unread Messages Counter" +msgstr "Contador mensajes por leer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +msgid "User" +msgstr "Usuario" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Usuario: Tickets personales" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Usuarios" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +#, python-format +msgid "Very High" +msgstr "Muy alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Mensajes del Sitio Web" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Historial de la comunicación por sitio web" diff --git a/helpdesk_mgmt/i18n/fr_FR.po b/helpdesk_mgmt/i18n/fr_FR.po new file mode 100644 index 0000000..ee7fe83 --- /dev/null +++ b/helpdesk_mgmt/i18n/fr_FR.po @@ -0,0 +1,1501 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 13.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2021-04-07 03:46+0000\n" +"Last-Translator: Abdourahmane Wone <abdourahmanewone@gmail.com>\n" +"Language-Team: none\n" +"Language: fr_FR\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n > 1;\n" +"X-Generator: Weblate 4.3.2\n" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/a' })" +msgstr "" +"${object.company_id.name} Attribution de ticket (Ref ${object.number or 'n/" +"a' })" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"<?xml version=\"1.0\"?>\n" +"<data><p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} has been assigned to you.</p>\n" +" </data>" +msgstr "" +"<?xml version=\"1.0\"?>\n" +"<data><p>Bonjour ${object.user_id.name},</p>\n" +" <p>Le ticket ${object.number} vous a été attribué.</p>\n" +" </data>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "" +"<br/>\n" +" <b>Category:</b>" +msgstr "" +"<br/>\n" +" <b>Catégorie:</b>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "" +"<br/>\n" +" <b>Stage:</b>" +msgstr "" +"<br/>\n" +" <b>Étape:</b>" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object.company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"${object.company_id.name}\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} has been closed.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" " +msgstr "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=" +"\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-" +"collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object." +"company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\"" +" alt=\"${object.company_id.name}\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, " +"255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-" +"family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Bonjour ${object.user_id.name},</p>\n" +" <p>Le ticket ${object.number} a été " +"fermé.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" " + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object.company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} stage has changed to ${object.stage_id.name}.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" \n" +" " +msgstr "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin : 0 ; padding : 0 ;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=" +"\"#ededed\" style=\"padding : 20px ; background-color : #ededed ; border-" +"collapse :separate ;\">\n" +" <tbody>\n" +" < !-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width : 590px ;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#875A7B\" style=\"min-width : 590px ; background-color : " +"rgb(135,90,123) ; padding : 20px ; border-collapse :separate ;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png ?company=${object." +"company_id}\" style=\"padding : 0px ; margin : 0px ; height : auto ; width : " +"80px ;\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" < !-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width : 590px ;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#ffffff\" style=\"min-width : 590px ; background-color : rgb(255, " +"255, 255) ; padding : 20px ; border-collapse :separate ;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family " +":Arial,Helvetica,sans-serif ; color : #555 ; font-size : 14px ;\">\n" +" <p>Bonjour ${object.user_id.name},</p>\n" +" <p>Le ticket ${object.number} vient de " +"passer à l'étape ${object.stage_id.name}.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" < !-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width : 590px ;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\"" +" bgcolor=\"#875A7B\" style=\"min-width : 590px ; background-color : " +"rgb(135,90,123) ; padding : 20px ; border-collapse :separate ;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color : #fff ; padding-top : 10px ; padding-bottom : 10px ; font-size : " +"12px ;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color : #fff ; padding-top : 10px ; padding-bottom : 10px ; font-size : " +"12px ;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color : #fff ; padding-top : 10px ; padding-bottom : 10px ; font-size : " +"12px ;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" \n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "<span>View</span>" +msgstr "<span>Vue</span>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "<strong>Date:</strong>" +msgstr "<strong>Date:</strong>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "<strong>Last Stage Update:</strong>" +msgstr "<strong>Dernière mise à jour de l'étape :</strong>" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"Un dictionnaire Python qui sera interprété pour fournir les valeurs par " +"défaut lors de la création des nouveaux enregistrements pour cet alias." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Accepter les courriels de" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Action requise" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Actif" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Activités" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Statut de l'activité" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Ajouter des pièces jointes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Sécurité d'alias de contact" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Nom de l'alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias domain" +msgstr "Domaine d'alias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Modèle concerné" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#, python-format +msgid "All" +msgstr "Tout" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Archivé" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Assign to" +msgstr "Assigné à " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Me l'assigner" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Date d'assignation" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Utilisateur assigné" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Compteur de pièce jointe" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "En attente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloqué" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "By" +msgstr "Par" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Annulé" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Catégories" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Category" +msgstr "Catégorie" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Canal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"Un canal indique l'origine d'un ticket (cela peut être un appel " +"téléphonique, un courriel, …)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Canaux" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Close Date" +msgstr "Date de fermeture" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Fermé" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Date de clôture" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Indice de couleur" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +msgid "Company" +msgstr "Société" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Configuration" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Configure domain name" +msgstr "Configurer le nom de domaine" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contact" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Create Date" +msgstr "Date de création" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Créé par" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Créé le" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "Customer" +msgstr "Client" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "Customer Email" +msgstr "Email client" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Tableau de bord" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Défaut" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Valeurs par défaut" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Supprimer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Description" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Intitulé" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Terminé" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +msgid "Duplicate" +msgstr "Dupliquer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Editer" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Email" +msgstr "Courriel" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Alias de courriel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Modèle de courriel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "Courriel cc" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Repliée dans la vue Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "" +"Follow this salesteam to automatically track the events associated to users " +"of this team." +msgstr "" +"Suivez cette équipe de vente pour suivre automatiquement les événements " +"associés aux utilisateurs de cette équipe." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Abonnés" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_channel_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_channel_ids +msgid "Followers (Channels)" +msgstr "Abonnés (Canaux)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Abonnés (Partenaires)" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Activités futures" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Regrouper par" + +#. module: helpdesk_mgmt +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +msgid "Helpdesk" +msgstr "Assistance" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Recherche de catégorie d'assistance" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Responsable Assistance" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Équipe Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Recherche d'équipe d'assistance" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Nom de l'équipe d'assistance ..." + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Catégorie de ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Canal de ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Étape de ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Mot clé de ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Équipe de ticket d'assistance" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Vous aide à gérer le contrôle d'accès de votre assistance." + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +#, python-format +msgid "High" +msgstr "Haute" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Haute priorité" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "History" +msgstr "Historique" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task" +" creation alias)" +msgstr "" +"Identifiant de l'enregistrement parent qui définit l'alias (exemple : le " +"projet qui contient l'alias lié à la tâche)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Icône" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Icône pour indiquer une activité d'exception." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread +msgid "If checked, new messages require your attention." +msgstr "Si coché de nouveaux messages requièrent votre attention." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "Si coché, des messages n'ont pas pu être livré." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Si cette option est active, un e-mail sera envoyé au client lorsque le " +"ticket atteindra cette étape." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "En cours" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Est abonné" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "État kanban" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update +msgid "Last Modified on" +msgstr "Dernière modification le" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Last Stage Update" +msgstr "Dernière mise à jour de l'étape" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Mis à jour par" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Mis à jour le" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "La semaine dernière" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Activités en retard" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "List of cc from incoming emails." +msgstr "Liste des cc des e-mails entrants." + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +#, python-format +msgid "Low" +msgstr "Basse" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id +msgid "Main Attachment" +msgstr "Pièce jointe principale" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +#, python-format +msgid "Medium" +msgstr "Moyenne" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Membres" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Erreur lors de livraison du message" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Messages" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Mes activités" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Mes tickets suivis" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Mes tickets" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Name" +msgstr "Nom" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nouveau" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "New Ticket" +msgstr "Nouveau ticket" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#, python-format +msgid "Newest" +msgstr "Le plus récent" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Échéance de la prochaine activité" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Résumé de la prochaine activité" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Type de la prochaine activité" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "No Subject" +msgstr "Pas de sujet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Nombre d'activités" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Nombre d'erreurs" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "Nombre de messages qui nécessitent une action" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Nombre de messages avec erreur de livraison" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Nombre de tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Nombre de tickets en priorité haute" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Nombre de tickets non assignés" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Nombre de tickets non suivis" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter +msgid "Number of unread messages" +msgstr "Nombre de messages non lus" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Ouvert" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"ID optionnel d'un fil (enregistrement) auquel tout message entrant sera " +"rattaché, même si il ne s'agissait pas d'une réponse à ce fil. Si renseigné, " +"la création de nouveaux enregistrements sera complètement désactivée." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Autres informations" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "Owner" +msgstr "Propriétaire" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Modèle parent" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "Identifiant de la discussion de l'enregistrement parent" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not" +" necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Modèle parent de l'alias. Le modèle possédant la référence de l'alias n'est " +"pas nécessairement le modèle donné par alias_model_id (ex. : projet " +"(parent_model) et tâche (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Partenaire" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Nom du partenaire" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Analyse pivot" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following channels\n" +msgstr "" +"Politique de publication d'un message sur le document via la passerelle de " +"courriel.\\n" +"\n" +"- tout le monde : tout le monde peut publier\\n" +"\n" +"- partenaires : seulement les partenaires authentifiés\\n" +"\n" +"- abonnés : seulement les abonnés au canaux de suivi\\n" +"\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Priorité" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Prêt pour l'étape suivante" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "ID de l'enregistrement du fil" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Tickets associés" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Suivi d'activité" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Responsable" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +msgid "SMS Delivery error" +msgstr "Erreur d'envoi de SMS" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Envoyer un nouveau ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +msgid "Sequence" +msgstr "Séquence" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Partager" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" +"Afficher tous les enregistrements dont la prochaine date d'action est " +"antérieure à aujourd'hui" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Stage" +msgstr "Étape" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Nom de l'étape" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Étapes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Statut basé sur les activités\\n" +"\n" +"En retard : La date d'échéance est déjà dépassée\\n" +"\n" +"Aujourd'hui : L'activité est planifiée pour aujourd'hui\\n" +"\n" +"Planifiées : activités futures." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Objet" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Envoyer ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Mot clé" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Team" +msgstr "Équipe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Chef d'équipe" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Membres de l'équipe" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Les équipes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"L'adresse mail associée à cette équipe de " +"vente. Les nouveaux emails reçus vont " +"automatiquement générer de nouvelles opportunités " +"affiliés à l'équipe de vente." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming" +" email that does not reply to an existing record will cause the creation of " +"a new record of this model (e.g. a Project Task)" +msgstr "" +"Le modèle (sorte de document Odoo) auquel correspond cet alias. Tout les " +"courriels entrants ne correspondant pas à un enregistrement existant " +"entraîneront la création d'un nouvel enregistrement de ce modèle (ex. : une " +"tâche d'un projet)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"<jobs@example.odoo.com>" +msgstr "" +"Le nom de l'alias de messagerie, par exemple 'jobs' pour relever les e-mails " +"de <jobs@example.odoo.com>\"" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "" +"The owner of records created upon receiving emails on this alias. If this " +"field is not set the system will attempt to find the right owner based on " +"the sender (From) address, or will use the Administrator account if no " +"system user is found for that address." +msgstr "" +"Le propriétaire d'enregistrements créés lors de la réception de courriel sur " +"cet alias. Si ce champ n'est pas renseigné, le système essaiera de trouver " +"le propriétaire approprié à partir de l'adresse de l'expéditeur (De) ou " +"utilisera le compte Administrateur si aucun utilisateur du système n'est " +"trouvé pour cette adresse." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket ${object.number} has been closed." +msgstr "Le ticket ${object.number} a été fermé." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket ${object.number} stage has changed." +msgstr "L'étape du ticket ${object.number} a changé." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "There are no tickets in your account." +msgstr "Il n'y a pas de tickets à votre compte." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "Cette étape est repliée dans la vue kanban." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Recherche d'étapes de ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_tree +msgid "Ticket Stages" +msgstr "Étapes de ticket" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Recherche de mots clés de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_tree +msgid "Ticket Tags" +msgstr "Mots clés de ticket" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Nombre de tickets actifs" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Nombre de tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Numéro de ticket" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Tickets" +msgstr "Tickets" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +msgid "Title" +msgstr "Intitulé" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "À faire" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Activités du Jour" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_ids +msgid "Todo tickets" +msgstr "Tickets à faire" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Type d'activité d'exception enregistrée." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Non attribué" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Non suivi" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread +msgid "Unread Messages" +msgstr "Messages non-lus" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter +msgid "Unread Messages Counter" +msgstr "Compteur de messages non-lus" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +msgid "User" +msgstr "Utilisateur" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Utilisateur: tickets personnels" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Utilisateurs" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +#, python-format +msgid "Very High" +msgstr "Très haute" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Messages du sites web" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Historique de la communication du site web" diff --git a/helpdesk_mgmt/i18n/helpdesk_mgmt.pot b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot new file mode 100644 index 0000000..38e5a29 --- /dev/null +++ b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot @@ -0,0 +1,1299 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 13.0\n" +"Report-Msgid-Bugs-To: \n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/a' })" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"<?xml version=\"1.0\"?>\n" +"<data><p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} has been assigned to you.</p>\n" +" </data>" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "" +"<br/>\n" +" <b>Category:</b>" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "" +"<br/>\n" +" <b>Stage:</b>" +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object.company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\" alt=\"${object.company_id.name}\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} has been closed.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object.company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial,Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} stage has changed to ${object.stage_id.name}.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" \n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "<span>View</span>" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "<strong>Date:</strong>" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "<strong>Last Stage Update:</strong>" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#, python-format +msgid "All" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Assign to" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "By" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Close Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +msgid "Company" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Configure domain name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Create Date" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "Customer Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +msgid "Duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Email" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "" +"Follow this salesteam to automatically track the events associated to users " +"of this team." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_channel_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_channel_ids +msgid "Followers (Channels)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +msgid "Helpdesk" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +#, python-format +msgid "High" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "History" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task" +" creation alias)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread +msgid "If checked, new messages require your attention." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update +msgid "Last Modified on" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Last Stage Update" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "List of cc from incoming emails." +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +#, python-format +msgid "Low" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id +msgid "Main Attachment" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +#, python-format +msgid "Medium" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "New Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#, python-format +msgid "Newest" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "No Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter +msgid "Number of unread messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "Owner" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not" +" necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following channels\n" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +msgid "SMS Delivery error" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +msgid "Sequence" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Stage" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Team" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming" +" email that does not reply to an existing record will cause the creation of " +"a new record of this model (e.g. a Project Task)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"<jobs@example.odoo.com>" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "" +"The owner of records created upon receiving emails on this alias. If this " +"field is not set the system will attempt to find the right owner based on " +"the sender (From) address, or will use the Administrator account if no " +"system user is found for that address." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket ${object.number} has been closed." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket ${object.number} stage has changed." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "There are no tickets in your account." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_tree +msgid "Ticket Stages" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_tree +msgid "Ticket Tags" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +msgid "Title" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_ids +msgid "Todo tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread +msgid "Unread Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter +msgid "Unread Messages Counter" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +msgid "User" +msgstr "" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +#, python-format +msgid "Very High" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "" diff --git a/helpdesk_mgmt/i18n/pt_BR.po b/helpdesk_mgmt/i18n/pt_BR.po new file mode 100644 index 0000000..44a5595 --- /dev/null +++ b/helpdesk_mgmt/i18n/pt_BR.po @@ -0,0 +1,1389 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 11.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2019-09-23 14:24+0000\n" +"Last-Translator: Rodrigo Macedo <rmsolucoeseminformatic4@gmail.com>\n" +"Language-Team: none\n" +"Language: pt_BR\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n > 1;\n" +"X-Generator: Weblate 3.8\n" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"${object.company_id.name} Ticket Assignment (Ref ${object.number or 'n/a' })" +msgstr "" +"${object.company_id.name} Chamado Atribuído (Ref ${object.number or 'n/a' })" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +#, fuzzy +msgid "" +"<?xml version=\"1.0\"?>\n" +"<data><p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} has been assigned to you.</" +"p>\n" +" </data>" +msgstr "" +"<?xml version=\"1.0\"?>\n" +"<data><p>Olá ${object.user_id.name},</p>\n" +" <p>O chamado ${object.number} foi atribuído a você.</p>\n" +" </data>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#, fuzzy +msgid "" +"<br/>\n" +" <b>Category:</b>" +msgstr "" +"<br/>\n" +" <b>Categoria:</b>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#, fuzzy +msgid "" +"<br/>\n" +" <b>Stage:</b>" +msgstr "" +"<br/>\n" +" <b>Estágio:</b>" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=" +"\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-" +"collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object." +"company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;" +"\" alt=\"${object.company_id.name}\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: " +"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial," +"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} has been " +"closed.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"<html>\n" +" <head></head>\n" +" <body style=\"margin: 0; padding: 0;\">\n" +" <table border=\"0\" width=\"100%\" cellpadding=\"0\" bgcolor=" +"\"#ededed\" style=\"padding: 20px; background-color: #ededed; border-" +"collapse:separate;\">\n" +" <tbody>\n" +" <!-- HEADER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"right\">\n" +" <img src=\"/logo.png?company=${object." +"company_id}\" style=\"padding: 0px; margin: 0px; height: auto; width: 80px;" +"\">\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- CONTENT -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#ffffff\" style=\"min-width: 590px; background-color: " +"rgb(255, 255, 255); padding: 20px; border-collapse:separate;\">\n" +" <tbody>\n" +" <td valign=\"top\" style=\"font-family:Arial," +"Helvetica,sans-serif; color: #555; font-size: 14px;\">\n" +" <p>Hello ${object.user_id.name},</p>\n" +" <p>The ticket ${object.number} stage has " +"changed to ${object.stage_id.name}.</p>\n" +" </td>\n" +" </tbody>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" <!-- FOOTER -->\n" +" <tr>\n" +" <td align=\"center\" style=\"min-width: 590px;\">\n" +" <table width=\"590\" border=\"0\" cellpadding=" +"\"0\" bgcolor=\"#875A7B\" style=\"min-width: 590px; background-color: " +"rgb(135,90,123); padding: 20px; border-collapse:separate;\">\n" +" <tr>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.phone}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.email}\n" +" </td>\n" +" <td valign=\"middle\" align=\"left\" style=" +"\"color: #fff; padding-top: 10px; padding-bottom: 10px; font-size: 12px;\">\n" +" ${object.company_id.website}\n" +" </td>\n" +" </tr>\n" +" </table>\n" +" </td>\n" +" </tr>\n" +" </tbody>\n" +" </table>\n" +" </body>\n" +" </html>\n" +" \n" +" " +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "<span>View</span>" +msgstr "<span>Ver</span>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "<strong>Date:</strong>" +msgstr "<strong>Data:</strong>" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "<strong>Last Stage Update:</strong>" +msgstr "<strong>Última Atualização de Estágio:</strong>" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Ação Necessária" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Ativo" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Atividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Situação da Atividade" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Adicionar Anexos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +#, fuzzy +msgid "Alias Name" +msgstr "Nome de Exibição" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias domain" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#, python-format +msgid "All" +msgstr "Tudo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Arquivado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#, fuzzy +msgid "Assign to" +msgstr "Atribuído a mim" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Atribuído a mim" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Data de Atribuição" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Usuário atribuído" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Número de Anexos" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Aguardando" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Bloqueado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "By" +msgstr "Por" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Cancelado" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Categorias" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Category" +msgstr "Categoria" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Canal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "Canal indica a origem do chamado (ligação telefônica, e-mail, etc.)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Canais" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Close Date" +msgstr "Data Final" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Encerrado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Data de Encerramento" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Índice de Cor" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +msgid "Company" +msgstr "Empresa" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Configuração" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#, fuzzy +msgid "Configure domain name" +msgstr "Configuração" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +msgid "Contact" +msgstr "Contato" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Create Date" +msgstr "Data de Criação" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Criado por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Criado em" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "Customer" +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, fuzzy, python-format +msgid "Customer Email" +msgstr "E-mail do Parceiro" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Painel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Padrão" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +#, fuzzy +msgid "Default Values" +msgstr "Padrão" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Apagar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Descrição" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Nome de Exibição" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Concluído" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +msgid "Duplicate" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Editar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Email" +msgstr "Email" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#, fuzzy +msgid "Email Alias" +msgstr "Modelo de E-mail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Modelo de E-mail" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +#, fuzzy +msgid "Email cc" +msgstr "Email" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Dobrado no Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "" +"Follow this salesteam to automatically track the events associated to users " +"of this team." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Seguidores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_channel_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_channel_ids +msgid "Followers (Channels)" +msgstr "Seguidores (Canais)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Seguidores (Parceiros)" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Atividades Futuras" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Agrupar Por" + +#. module: helpdesk_mgmt +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +msgid "Helpdesk" +msgstr "Central de Ajuda" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Buscar em Categorias da Central de Ajuda" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Gerente de Atendimento" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#, fuzzy +msgid "Helpdesk Team" +msgstr "Buscar em Equipe de Atendimento" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Buscar em Equipe de Atendimento" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#, fuzzy +msgid "Helpdesk Team name..." +msgstr "Buscar em Equipe de Atendimento" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Chamado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Categoria do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Canal do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Estágio do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Marcador do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Equipe do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Auxilia a gerir a segurança do seu atendimento." + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +#, python-format +msgid "High" +msgstr "Alta" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Alta Prioridade" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "History" +msgstr "Histórico" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task " +"creation alias)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread +msgid "If checked, new messages require your attention." +msgstr "Se marcada, novas mensagens requerem sua atenção." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +msgid "If checked, some messages have a delivery error." +msgstr "Se marcado, algumas mensagens têm um erro de entrega." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Se configurado, um e-mail será enviado ao cliente quando o chamado atingir " +"esta etapa." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "Em Andamento" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "É Seguidor" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Estado Kanban" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update +msgid "Last Modified on" +msgstr "Última Modificação em" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Last Stage Update" +msgstr "Última Atualização de Estágio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Ultima atualização por" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Ultima Atualização em" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Última Semana" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Atividades Atrasadas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "List of cc from incoming emails." +msgstr "" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +#, python-format +msgid "Low" +msgstr "Baixa" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id +msgid "Main Attachment" +msgstr "Anexo Principal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Mídias Anexadas" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +#, python-format +msgid "Medium" +msgstr "Média" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Membros" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Erro de entrega de mensagem" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Mensagens" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Minhas Atividades" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "Chamados Seguidos por Mim" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Meus Chamados" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Name" +msgstr "Nome" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Novo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "New Ticket" +msgstr "Novo Chamado" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#, python-format +msgid "Newest" +msgstr "Mais Recente" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Próximo Prazo de Atividade" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Relatório de Próximas Atividades" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Tipo da Próxima Atividade" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "No Subject" +msgstr "Sem Assunto" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Número de Ações" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +#, fuzzy +msgid "Number of errors" +msgstr "Número do erro" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages which requires an action" +msgstr "Número de mensagens que requerem uma ação" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Número de mensagens com erro de entrega" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Número de chamados" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Número de chamados de Alta Prioridade" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Número de chamados não atribuídos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Número de chamados não atendidos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter +msgid "Number of unread messages" +msgstr "Número de mensagens não lidas" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Abrir" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Outras informações" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "Owner" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not " +"necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Parceiro" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Nome do Parceiro" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Análise Pivô" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following " +"channels\n" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioridade" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Pronto para o próximo estágio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Chamados Relacionados" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Relatórios" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Usuário Responsável" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error +#, fuzzy +msgid "SMS Delivery error" +msgstr "Erro de entrega de mensagem" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Enviar um novo chamado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +msgid "Sequence" +msgstr "Sequência" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "Exibir todos os registros com data da próxima ação anterior a hoje" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +#, python-format +msgid "Stage" +msgstr "Estágio" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Nome do Estágio" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Estágios" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Status baseado em atividades\n" +"Em atraso: A data de vencimento já passou\n" +"Hoje: A data da atividade é hoje\n" +"Planejado: Atividades Futuras." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Assunto" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Enviar Chamados" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Marcadores" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Team" +msgstr "Equipe" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#, fuzzy +msgid "Team Members" +msgstr "Membros" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Equipes" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming " +"email that does not reply to an existing record will cause the creation of a " +"new record of this model (e.g. a Project Task)" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"<jobs@example.odoo.com>" +msgstr "" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "" +"The owner of records created upon receiving emails on this alias. If this " +"field is not set the system will attempt to find the right owner based on " +"the sender (From) address, or will use the Administrator account if no " +"system user is found for that address." +msgstr "" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket ${object.number} has been closed." +msgstr "O ticket ${object.number} foi fechado." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket ${object.number} stage has changed." +msgstr "O estágio do ticket ${object.number} foi alterado." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "There are no tickets in your account." +msgstr "Não há chamados na sua conta." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Este estágio fica dobrado na visão Kanban quando não houver registros para " +"exibir." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Buscar Estágio do Chamado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_tree +msgid "Ticket Stages" +msgstr "Estágios do Chamado" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Buscar Marcadores do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_tree +msgid "Ticket Tags" +msgstr "Marcadores do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Número de Chamados Ativos" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Número de Chamados" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Número do Chamado" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Tickets" +msgstr "Chamados" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +msgid "Title" +msgstr "Título" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "A Fazer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Atividades de Hoje" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_ids +msgid "Todo tickets" +msgstr "Chamados para Atender" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Não Atribuído" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Não Atendido" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread +msgid "Unread Messages" +msgstr "Mensagens Não Lidas" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_unread_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_unread_counter +msgid "Unread Messages Counter" +msgstr "Contador de Mensagens Não Lidas" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +msgid "User" +msgstr "Usuário" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Usuário: Chamados Pessoais" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Usuários" + +#. module: helpdesk_mgmt +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +#, python-format +msgid "Very High" +msgstr "Muito Alta" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Mensagens do Website" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Histórico de comunicações do Website" + +#~ msgid "Assigned user image" +#~ msgstr "Imagem de usuário atribuída" + +#~ msgid "Attachments" +#~ msgstr "Anexos" + +#~ msgid "If checked new messages require your attention." +#~ msgstr "Se marcada, novas mensagens requerem sua atenção." + +#~ msgid "Overdue" +#~ msgstr "Atrasado" + +#~ msgid "Partner Id" +#~ msgstr "Id do Parceiro" + +#~ msgid "Planned" +#~ msgstr "Planejado" + +#~ msgid "Tag" +#~ msgstr "Marcador" + +#~ msgid "Today" +#~ msgstr "Hoje" |
