initial commit

4 files changed, 201 insertions, 0 deletions

diff --git a/helpdesk_mgmt/tests/__init__.py b/helpdesk_mgmt/tests/__init__.py
new file mode 100644
index 0000000..a9c3be8
--- /dev/null
+++ b/helpdesk_mgmt/tests/__init__.py
@@ -0,0 +1,3 @@
+from . import test_helpdesk_ticket
+from . import test_helpdesk_ticket_team
+from . import test_res_partner
diff --git a/helpdesk_mgmt/tests/test_helpdesk_ticket.py b/helpdesk_mgmt/tests/test_helpdesk_ticket.py
new file mode 100644
index 0000000..45caeb2
--- /dev/null
+++ b/helpdesk_mgmt/tests/test_helpdesk_ticket.py
@@ -0,0 +1,75 @@
+import time
+
+from odoo.tests import common
+
+
+class TestHelpdeskTicket(common.SavepointCase):
+    @classmethod
+    def setUpClass(cls):
+        super(TestHelpdeskTicket, cls).setUpClass()
+        helpdesk_ticket = cls.env["helpdesk.ticket"]
+        cls.user_admin = cls.env.ref("base.user_root")
+        cls.user_demo = cls.env.ref("base.user_demo")
+        cls.stage_closed = cls.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_done")
+
+        cls.ticket = helpdesk_ticket.create(
+            {"name": "Test 1", "description": "Ticket test"}
+        )
+
+    def test_helpdesk_ticket_datetimes(self):
+        old_stage_update = self.ticket.last_stage_update
+
+        self.assertTrue(
+            self.ticket.last_stage_update,
+            "Helpdesk Ticket: Helpdesk ticket should "
+            "have a last_stage_update at all times.",
+        )
+
+        self.assertFalse(
+            self.ticket.closed_date,
+            "Helpdesk Ticket: No closed date "
+            "should be set for a non closed "
+            "ticket.",
+        )
+
+        time.sleep(1)
+
+        self.ticket.write({"stage_id": self.stage_closed.id})
+
+        self.assertTrue(
+            self.ticket.closed_date,
+            "Helpdesk Ticket: A closed ticket " "should have a closed_date value.",
+        )
+        self.assertTrue(
+            old_stage_update < self.ticket.last_stage_update,
+            "Helpdesk Ticket: The last_stage_update "
+            "should be updated at every stage_id "
+            "change.",
+        )
+
+        self.ticket.write({"user_id": self.user_admin.id})
+        self.assertTrue(
+            self.ticket.assigned_date,
+            "Helpdesk Ticket: An assigned ticket " "should contain a assigned_date.",
+        )
+
+    def test_helpdesk_ticket_number(self):
+        self.assertNotEqual(
+            self.ticket.number,
+            "/",
+            "Helpdesk Ticket: A ticket should have " "a number.",
+        )
+        ticket_number_1 = int(self.ticket._prepare_ticket_number(values={})[2:])
+        ticket_number_2 = int(self.ticket._prepare_ticket_number(values={})[2:])
+        self.assertEqual(ticket_number_1 + 1, ticket_number_2)
+
+    def test_helpdesk_ticket_copy(self):
+        old_ticket_number = self.ticket.number
+
+        copy_ticket_number = self.ticket.copy().number
+
+        self.assertTrue(
+            copy_ticket_number != "/" and old_ticket_number != copy_ticket_number,
+            "Helpdesk Ticket: A new ticket can not "
+            "have the same number than the origin ticket.",
+        )
diff --git a/helpdesk_mgmt/tests/test_helpdesk_ticket_team.py b/helpdesk_mgmt/tests/test_helpdesk_ticket_team.py
new file mode 100644
index 0000000..ea8c54b
--- /dev/null
+++ b/helpdesk_mgmt/tests/test_helpdesk_ticket_team.py
@@ -0,0 +1,80 @@
+from odoo.tests import common
+
+
+class TestHelpdeskTicketTeam(common.SavepointCase):
+    @classmethod
+    def setUpClass(cls):
+        super(TestHelpdeskTicketTeam, cls).setUpClass()
+        helpdesk_ticket = cls.env["helpdesk.ticket"]
+        helpdesk_ticket_team = cls.env["helpdesk.ticket.team"]
+        mail_alias = cls.env["mail.alias"]
+        cls.user_demo = cls.env.ref("base.user_demo")
+        cls.stage_closed = cls.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_done")
+        cls.mail_alias_id = mail_alias.create(
+            {
+                "alias_name": "Test Mail Alias",
+                "alias_model_id": cls.env["ir.model"]
+                .search([("model", "=", "helpdesk.ticket")])
+                .id,
+            }
+        )
+        cls.team_id = helpdesk_ticket_team.create(
+            {"name": "Team 1", "alias_id": cls.mail_alias_id.id}
+        )
+        cls.helpdesk_ticket_1 = helpdesk_ticket.create(
+            {
+                "name": "Ticket 1",
+                "description": "Description",
+                "team_id": cls.team_id.id,
+                "priority": "3",
+            }
+        )
+        cls.helpdesk_ticket_2 = helpdesk_ticket.create(
+            {
+                "name": "Ticket 2",
+                "description": "Description",
+                "team_id": cls.team_id.id,
+                "user_id": cls.user_demo.id,
+                "priority": "1",
+            }
+        )
+
+    def test_helpdesk_ticket_todo(self):
+        self.assertEqual(
+            self.team_id.todo_ticket_count,
+            2,
+            "Helpdesk Ticket: Helpdesk ticket team should " "have two tickets to do.",
+        )
+        self.assertEqual(
+            self.team_id.todo_ticket_count_unassigned,
+            1,
+            "Helpdesk Ticket: Helpdesk ticket team should "
+            "have one tickets unassigned.",
+        )
+        self.assertEqual(
+            self.team_id.todo_ticket_count_high_priority,
+            1,
+            "Helpdesk Ticket: Helpdesk ticket team should "
+            "have two tickets with high priority.",
+        )
+        self.assertEqual(
+            self.team_id.todo_ticket_count_unattended,
+            2,
+            "Helpdesk Ticket: Helpdesk ticket team should "
+            "have two tickets unattended.",
+        )
+
+        self.helpdesk_ticket_1.write({"stage_id": self.stage_closed.id})
+
+        self.assertEqual(
+            self.team_id.todo_ticket_count_unattended,
+            1,
+            "Helpdesk Ticket: Helpdesk ticket team should "
+            "have one ticket unattended.",
+        )
+
+        self.assertEqual(
+            self.team_id.todo_ticket_count,
+            1,
+            "Helpdesk Ticket: Helpdesk ticket team should " "have one ticket to do.",
+        )
diff --git a/helpdesk_mgmt/tests/test_res_partner.py b/helpdesk_mgmt/tests/test_res_partner.py
new file mode 100644
index 0000000..f5c6c2f
--- /dev/null
+++ b/helpdesk_mgmt/tests/test_res_partner.py
@@ -0,0 +1,43 @@
+from odoo.tests.common import SavepointCase
+
+
+class TestPartner(SavepointCase):
+    def setUp(self):
+        super(TestPartner, self).setUp()
+        self.partner_obj = self.env["res.partner"]
+        self.ticket_obj = self.env["helpdesk.ticket"]
+        self.stage_id_closed = self.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_done")
+        self.parent_id = self.partner_obj.create({"name": "Parent 1"})
+        self.child_id_1 = self.partner_obj.create({"name": "Child 1"})
+        self.child_id_2 = self.partner_obj.create({"name": "Child 2"})
+        self.child_id_3 = self.partner_obj.create({"name": "Child 3"})
+        self.tickets = []
+        self.parent_id.child_ids = [
+            (4, self.child_id_1.id),
+            (4, self.child_id_2.id),
+            (4, self.child_id_3.id),
+        ]
+        for i in [69, 155, 314, 420]:
+            self.tickets.append(
+                self.ticket_obj.create(
+                    {
+                        "name": "Nice ticket {}".format(i),
+                        "description": "Nice ticket {} description".format(i),
+                    }
+                )
+            )
+        self.parent_id.helpdesk_ticket_ids = [(4, self.tickets[0].id)]
+        self.child_id_1.helpdesk_ticket_ids = [(4, self.tickets[1].id)]
+        self.child_id_2.helpdesk_ticket_ids = [(4, self.tickets[2].id)]
+        self.child_id_3.helpdesk_ticket_ids = [(4, self.tickets[3].id)]
+        self.child_id_3.helpdesk_ticket_ids[-1].stage_id = self.stage_id_closed
+
+    def test_ticket_count(self):
+        self.assertEqual(self.parent_id.helpdesk_ticket_count, 4)
+
+    def test_ticket_active_count(self):
+        self.assertEqual(self.parent_id.helpdesk_ticket_active_count, 3)
+
+    def test_ticket_string(self):
+
+        self.assertEqual(self.parent_id.helpdesk_ticket_count_string, "3 / 4")