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path: root/addons/mail_bot/models/mail_bot.py
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2018-10-01[FIX] mail_bot: Merge OdooBot and SystemAntony Lesuisse
As we want that operations done by the system such as reordering rules be done by him.
2018-09-21[IMP]mail_*: Improvement in model descriptionNimesh Jethva
Purpose of this commit is to give description more "business oriented" because those descriptions appears in Odoo Studio which is supposed to be used by end users, not only by developers. Related Task ID : 37311
2018-09-03[FIX] mail_bot: do not crash on user with no emailMartin Trigaux
When creating a new user, the linked partner may not yet have an email address (not mandatory field). When logging in for the first time, after some time an error comes up "Unable to post message, please configure the sender's email address." While the user should set up an email, this popup coming from no specific action is confusing. With this patch, the message will be posted as the system (which has an email) The user will be warned of having no email when trying to reply. Closes #26601
2018-08-21[IMP] mail_bot: change Odoobot to OdooBotXavierDo
2018-08-18[IMP] mail: chat copyFabien Pinckaers
2018-08-17[IMP] mail_bot: improve answers, initialisation and othersXavierDo
1. Odoobot shouldn't talk to admin when demo data are installed Odoobot will talk to a user on it's first connection, meaning that a dev will see this chat window a lot. The state disabled is not a real state but is explicit, the odoobot wont be initialized in this case. It is still possible to test odoobot flow with demo user. 2. remove old odoobot image and update link 3. small improvements in odoobot answers
2018-08-13[IMP] mail_bot: make odoobot statefullXavierDo
The current implementation of odoobot is stateless, making him a little dummy. Adding a state on the user allow to be sure that the user don't skip a step, or loop back to a previous step. States also allows odoobot to repeat the question when the user don't give the right answer. A quick modification asked by FP before freeze, in order to change the field type in time.
2018-08-10[FIX] mail_bot: do not consider numbers as an emojiThibault Delavallée
Better stick on pure emojis.
2018-08-10[ADD] mail_bot, im_livechat_mail_bot: add Odoobot, your new best friendXavierDo
Purpose of this commit is to improve onboarding with a wow effect and a bot to test the Discuss app. Otherwise new users have nobody to talk to. Retention will be improved by both increasing interactions and onboarding of Discuss features. This commit adds a simple bot in discuss. It answers some questions, helps users getting their hand on discuss and eases the onboarding. In this version, the flow is quite simple, and only im_livechat adds some logic in order to show canned response. The logic is contained in new modules: mail_bot and im_livechat_mail_bot in order to keep everything well separated. It also allows users to remove the mailbot if they do not want to keep this functionality. Odoobot will only answer if he is in the onboarding conversation (alone with a user in a channel of type chat) or if a user pings odoobot. Odoobot logic applies to both standard chatter / channel messages and also transient messages (like help commands). Specifications * 2 minutes after first sign in, users will receive a direct chat from Odoobot; * make Odoobot an archived partner; * scenario * Odoobot: "Hello, I'm here to help you discover chat features. Try answering me with an emoji :)"; * User: Send emoji * Odoobot: "Great! :) Did you notice that you can also send attachments, like a picture of your cute dog? Try it!" * Odoobot: "Not a cute dog, but you get it :) To access special features, start your sentence with "/" (I.E. /help)"" * User: /help * Auto message then Odoobot: "Wow you're a natural! As a channel usually contain a lot of users, you can grab the attention with a ping. Try to ping me with @Odoobot!" * User: @Odoobot lorem ipsum * if Livechat installed * add 2 demo canned response so it does not look weird (like "Hello, how may I help you?" and "Have a nice day!") * Odoobot: "Perfect! <br> Try to type ":" to use canned responses." * User tries canned * Odoobot: "Good, you can customize your canned responses in the live chat application. <br><br> + réponse suivante" * Odoobot: "There's 3 different ways in Odoo to interact with your colleagues: via this chat window, [img of chat window] via the Discuss application [img of Discuss app + icon on it] or via the chatter [img of the chatter]. Aaaaand that's it! Enjoy discovering Odoo! :)" * random answers to ping/bad answer * "Mmmmh I'm not sure what you mean.. Can you try again?" * "I'm afraid I don't understand. Sorry!" * when someone pings @OdooBot with no reason: Odoobot: Yaaaay that's me! [party emoji] * fun stuff to add for some answer * User: i love you / love * Odoobot: Aaaaaw that's really cute but, you know, bots don't work that way. You're too human for me! Let's keep it professional <3 * User: Fuck * Odoobot: That's not a really nice thing to say, you know? I'm a bot but I have feelings, ok?! </3 This commit is linked to task ID 1838588 and PR #25075.