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2020-08-12[IMP] im_livechat: add new digest tipsAnousone Phaysomphot
PURPOSE Review the tips and digest layout design to make sure they have a WOW effect and increase trial conversion/retention. SPECIFICATIONS “Use canned responses to chat faster” See code for specifications. LINKS Task ID-2274264 COM PR: odoo/odoo#53580 ENT PR: odoo/enterprise#1139 X-original-commit: fd8ee90adc5c759d591345a1676f01fc63c51f38
2019-11-26[IMP] im_livechat: add livechat summary in digestVarun Raval
Purpose of the task is to add a Live Chat section in the weekly digest email template. Following value related to livechat are therefore added in digest emails: * hit % of ratings; * amount of conversations he handled; * hit time to answer; Task ID 1883428 closes #29764