diff options
Diffstat (limited to 'addons/website_livechat/controllers/main.py')
| -rw-r--r-- | addons/website_livechat/controllers/main.py | 21 |
1 files changed, 20 insertions, 1 deletions
diff --git a/addons/website_livechat/controllers/main.py b/addons/website_livechat/controllers/main.py index 8b5a6fba317..4525191b916 100644 --- a/addons/website_livechat/controllers/main.py +++ b/addons/website_livechat/controllers/main.py @@ -1,7 +1,7 @@ # -*- coding: utf-8 -*- # Part of Odoo. See LICENSE file for full copyright and licensing details. -from odoo import http +from odoo import http, _ from odoo.http import request @@ -55,3 +55,22 @@ class WebsiteLivechat(http.Controller): 'ratings_per_user': ratings_per_partner } return request.render("website_livechat.channel_page", values) + + @http.route('/im_livechat/visitor_leave_session', type='json', auth="public") + def visitor_leave_session(self, uuid): + """ Called when the livechat visitor leaves the conversation. + This will clean the chat request and warn the operator that the conversation is over. + This allows also to re-send a new chat request to the visitor, as while the visitor is + in conversation with an operator, it's not possible to send the visitor a chat request.""" + mail_channel = request.env['mail.channel'].sudo().search([('uuid', '=', uuid)]) + if mail_channel: + mail_channel.close_livechat_request_session(_('has left the conversation.')) + + @http.route('/im_livechat/close_empty_livechat', type='json', auth="public") + def close_empty_livechat(self, uuid): + """ Called when an operator send a chat request to a visitor but does not speak to him and closes + the chatter. (when the operator does not complete the 'send chat request' flow in other terms) + This will clean the chat request and allows operators to send the visitor a new chat request.""" + mail_channel = request.env['mail.channel'].sudo().search([('uuid', '=', uuid)]) + if mail_channel: + mail_channel.channel_pin(uuid, False) |