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-rw-r--r--addons/mail/static/src/xml/thread.xml3
1 files changed, 2 insertions, 1 deletions
diff --git a/addons/mail/static/src/xml/thread.xml b/addons/mail/static/src/xml/thread.xml
index 78295a037c7..f06d1b378c9 100644
--- a/addons/mail/static/src/xml/thread.xml
+++ b/addons/mail/static/src/xml/thread.xml
@@ -316,7 +316,8 @@
<t t-if="message.originatesFromChannel() and (message.getOriginChannelID() !== thread.getID())">
(from <a t-att-data-oe-id="message.getOriginChannelID()" href="#">#<t t-esc="message.getOriginChannelName()"/></a>)
</t>
- <span t-if="options.displayEmailIcons and message.hasCustomerEmailData()" class="o_thread_tooltip_container">
+ <span t-if="options.displayEmailIcons and (message.hasCustomerEmailData() or ['exception', 'bounce'].indexOf(message._customerEmailStatus) > -1" class="o_thread_tooltip_container">
+
<t t-set="fatype" t-value="''"/>
<t t-if="message.getCustomerEmailStatus() === 'sent' or message.getCustomerEmailStatus() === 'ready'">
<t t-set="fatype" t-value="'-o'"/>