1 files changed, 67 insertions, 0 deletions
diff --git a/addons/im_support/static/src/js/thread_window.js b/addons/im_support/static/src/js/thread_window.js
new file mode 100644
index 00000000000..9173ef21d41
--- /dev/null
+++ b/addons/im_support/static/src/js/thread_window.js
@@ -0,0 +1,67 @@
+odoo.define('im_support.ThreadWindow', function (require) {
+"use strict";
+
+/**
+ * This module includes ThreadWindow to handle the case of the Support channel.
+ */
+var ThreadWindow = require('mail.ThreadWindow');
+
+ThreadWindow.include({
+    /**
+     * Overrides to tweak the options in the case of the Support channel (no
+     * star).
+     *
+     * @override
+     */
+    init: function () {
+        this._super.apply(this, arguments);
+        var channel = this.call('mail_service', 'getChannel', this._getThreadID());
+        if (channel && channel.getType() === 'support_channel') {
+            this.options.displayStars = false;
+        }
+    },
+    /**
+     * Overrides to remove the attachment button in the Support channel as this
+     * feature does not work in that channel.
+     *
+     * @note: this feature could be enabled by storing the attachments on the
+     * Support server.
+     * @override
+     */
+    start: function () {
+        var def = this._super.apply(this, arguments);
+        var channel = this.call('mail_service', 'getChannel', this._getThreadID());
+        if (channel && channel.getType() === 'support_channel') {
+            this.$('.o_composer .o_composer_button_add_attachment').remove();
+            if (!channel.isAvailable()) {
+                this.$('.o_thread_composer').remove();
+            }
+        }
+        return def;
+    },
+
+    //--------------------------------------------------------------------------
+    // Private
+    //--------------------------------------------------------------------------
+
+    /**
+     * Overrides to prevent from displaying a composer if there is no operator
+     * available.
+     *
+     * @override
+     * @private
+     */
+    _needsComposer: function () {
+        var channel = this.call('mail_service', 'getChannel', this._getThreadID());
+        if (
+            channel &&
+            channel.getType() === 'support_channel' &&
+            !channel.isAvailable()
+        ) {
+            return false;
+        }
+        return this._super.apply(this, arguments);
+    },
+});
+
+});