[IMP] customer ratings flow improvements

- Rename the 'Use Rating on Project' feature into 'Customer Ratings'
- Rename the 'Set Email Template to Stages' link to 'Set a Rating Email Template on Stages'
- Add an optional list view for the Stages menu
- display warning if the rating_template_id field is set and if one of the selected project_ids doesn't have the rating_status field set to true
- Project form view revamp
- rename the '% on tasks' stat button into 'Customer Satisfaction'
- Remove the 'no option' for the rating frequency field because it is required
- project form : Add a 'Go to Website' stat button
- Project dashboard: remove the 'Customer Ratings' menu item in more
- Ratings page: the 'Last 30 days' filter include ratings from today
- remove the Appointment / Helpdesk Customer Satisfaction / Live Support menu items

TASK ID : 1251

5 files changed, 9 insertions, 13 deletions

diff --git a/addons/website_livechat/data/website_livechat_data.xml b/addons/website_livechat/data/website_livechat_data.xml
index 556079a5970..46db5021300 100644
--- a/addons/website_livechat/data/website_livechat_data.xml
+++ b/addons/website_livechat/data/website_livechat_data.xml
@@ -4,9 +4,5 @@
          <record id="website.default_website" model="website">
              <field name="channel_id" ref="im_livechat.im_livechat_channel_data"></field>
          </record>
-
-        <record id="im_livechat.im_livechat_channel_data" model="im_livechat.channel">
-            <field name="is_published" eval="True"/>
-        </record>
      </data>
 </odoo>
diff --git a/addons/website_livechat/static/tests/tours/website_livechat_common.js b/addons/website_livechat/static/tests/tours/website_livechat_common.js
index 446b1fa8fc9..1ec61f700ec 100644
--- a/addons/website_livechat/static/tests/tours/website_livechat_common.js
+++ b/addons/website_livechat/static/tests/tours/website_livechat_common.js
@@ -132,7 +132,7 @@ var closeStep = [{
 
 var goodRatingStep = [{
     content: "Send Good Rating",
-    trigger: "div.o_livechat_rating_choices > img[data-value=10]",
+    trigger: "div.o_livechat_rating_choices > img[data-value=5]",
 }, {
     content: "Check if feedback has been sent",
     trigger: "div.o_thread_window_header.feedback_sent",
@@ -143,7 +143,7 @@ var goodRatingStep = [{
 
 var okRatingStep = [{
     content: "Send ok Rating",
-    trigger: "div.o_livechat_rating_choices > img[data-value=5]",
+    trigger: "div.o_livechat_rating_choices > img[data-value=3]",
 }];
 
 var sadRatingStep = [{
diff --git a/addons/website_livechat/tests/common.py b/addons/website_livechat/tests/common.py
index 800dde98b4e..9cc162ff709 100644
--- a/addons/website_livechat/tests/common.py
+++ b/addons/website_livechat/tests/common.py
@@ -69,7 +69,7 @@ class TestLivechatCommon(tests.TransactionCase):
     def _send_rating(self, channel, visitor, rating_value, reason=False):
         channel_messages_count = len(channel.message_ids)
 
-        rating_to_emoji = {1: "😞", 5: "😐", 10: "😊"}
+        rating_to_emoji = {1: "😞", 3: "😐", 5: "😊"}
         self.opener.post(url=self.send_feedback_url, json={'params': {
             'uuid': channel.uuid,
             'rate': rating_value,
diff --git a/addons/website_livechat/tests/test_livechat_request.py b/addons/website_livechat/tests/test_livechat_request.py
index 3e4025e4524..f50780da6a6 100644
--- a/addons/website_livechat/tests/test_livechat_request.py
+++ b/addons/website_livechat/tests/test_livechat_request.py
@@ -13,7 +13,7 @@ class TestLivechatRequestHttpCase(tests.HttpCase, TestLivechatCommon):
         # Send first chat request - Open chat from operator side
         channel_1 = self._common_chat_request_flow()
         # Visitor Rates the conversation (Good)
-        self._send_rating(channel_1, self.visitor, 10)
+        self._send_rating(channel_1, self.visitor, 5)
 
         # Operator Re-Send a chat request
         channel_2 = self._common_chat_request_flow()
diff --git a/addons/website_livechat/views/website_livechat.xml b/addons/website_livechat/views/website_livechat.xml
index 23c27eadb10..f961e862679 100644
--- a/addons/website_livechat/views/website_livechat.xml
+++ b/addons/website_livechat/views/website_livechat.xml
@@ -80,7 +80,7 @@
                                             <div class="col-lg-4 d-flex justify-content-end flex-column">
                                                 <div class="card bg-success text-white" t-attf-style="height: #{160 + int(percentage['great'])}px;">
                                                     <div class="card-body text-center">
-                                                        <img src="/rating/static/src/img/rating_10.png" style="height:40px" alt="Happy face"/>
+                                                        <img src="/rating/static/src/img/rating_5.png" style="height:40px" alt="Happy face"/>
                                                     </div>
                                                     <div class="card-body text-center">
                                                         <h2 style="margin: 0">
@@ -95,7 +95,7 @@
                                             <div class="col-lg-4 d-flex justify-content-end flex-column">
                                                 <div class="card bg-warning text-white" t-attf-style="height: #{160 + int(percentage['okay'])}px;">
                                                     <div class="card-body text-center">
-                                                        <img src="/rating/static/src/img/rating_5.png" style="height:40px" alt="Neutral face"/>
+                                                        <img src="/rating/static/src/img/rating_3.png" style="height:40px" alt="Neutral face"/>
                                                     </div>
                                                     <div class="card-body text-center">
                                                         <h2 style="margin: 0">
@@ -131,7 +131,7 @@
                                         <div>
                                             <t t-foreach="ratings" t-as="rating">
                                                 <img t-attf-src='/rating/static/src/img/rating_#{int(rating.rating)}.png' t-att-alt="rating.res_name" width="48px" height="48px"/>
-                                                <t t-if="(rating_index+1) % 10 == 0">
+                                                <t t-if="(rating_index+1) % 5 == 0">
                                                     <br/>
                                                 </t>
                                             </t>
@@ -161,11 +161,11 @@
                                             <div class="row">
                                                 <t t-if="user.partner_id.id in ratings_per_user">
                                                     <div class="col-lg-4 pl-0 pr-0">
-                                                        <img t-attf-src='/rating/static/src/img/rating_10.png' alt="Great" width="16px" height="16px"/>
+                                                        <img t-attf-src='/rating/static/src/img/rating_5.png' alt="Great" width="16px" height="16px"/>
                                                         <span class="align-middle"><t t-esc="ratings_per_user[user.partner_id.id]['great']"/>%</span>
                                                     </div>
                                                     <div class="col-lg-4 pl-0 pr-0">
-                                                        <img t-attf-src='/rating/static/src/img/rating_5.png' alt="Okay" width="16px" height="16px"/>
+                                                        <img t-attf-src='/rating/static/src/img/rating_3.png' alt="Okay" width="16px" height="16px"/>
                                                         <span class="align-middle"><t t-esc="ratings_per_user[user.partner_id.id]['okay']"/>%</span>
                                                     </div>
                                                     <div class="col-lg-4 pl-0 pr-0">