diff options
| author | Adrien Widart <awt@odoo.com> | 2021-02-25 12:43:46 +0000 |
|---|---|---|
| committer | Adrien Widart <awt@odoo.com> | 2021-02-26 08:59:02 +0000 |
| commit | 20f1b2c51450324599f19071b9d4e7e63df6289c (patch) | |
| tree | c4b10de6e589afecb1c73aa9b8f0bc654d18fe83 /addons/website_form/controllers | |
| parent | 5dc3e4e18d97df7128b3c3741f8110dac9f2d09b (diff) | |
[FIX] website_form: display attachment on form web page
When submitting a ticket, if the user adds an attachement, he will not
be able to see it on the ticket web page.
To reproduce the error:
(Need helpdesk,contacts)
1. Go to the settings of a Helpdesk Team (e.g., "Customer Care")
2. Enable "Website Form", Refresh
3. Go on Helpdesk web page and Publish the form
4. Create a partner P and grant him the portal access
5. Sign in with P
6. Submit a ticket with one attachment
7. Consult the ticket's web page
Error: in "Message and communication history", OdooBot's message with
the attachment is not displayed. However, when consulting the
same page with the admin account, this message is considered as
"Published". Thus, P should see the message and the attachment.
When getting the messages, if the user is not an employee, the domain is
restricted:
https://github.com/odoo/odoo/blob/e92ac60a75462dfd830254a3d0dd5d7effe1528e/addons/portal/controllers/mail.py#L128-L130
with
https://github.com/odoo/odoo/blob/cc32b7d1b396a42dd4575c681ceb422f99b6015a/addons/portal/models/mail_message.py#L30-L32
Problem is that, when creating the message with the attachement,
`subtype_id` is not defined.
OPW-2440069
closes odoo/odoo#66899
X-original-commit: b05a72d3cc181c601807b5e633766d504e06bb3a
Signed-off-by: Adrien Widart <adwid@users.noreply.github.com>
Diffstat (limited to 'addons/website_form/controllers')
| -rw-r--r-- | addons/website_form/controllers/main.py | 1 |
1 files changed, 1 insertions, 0 deletions
diff --git a/addons/website_form/controllers/main.py b/addons/website_form/controllers/main.py index 9de4b95d406..3d3bdb87812 100644 --- a/addons/website_form/controllers/main.py +++ b/addons/website_form/controllers/main.py @@ -261,6 +261,7 @@ class WebsiteForm(http.Controller): 'no_auto_thread': False, 'res_id': id_record, 'attachment_ids': [(6, 0, orphan_attachment_ids)], + 'subtype_id': request.env['ir.model.data'].xmlid_to_res_id('mail.mt_comment'), } mail_id = request.env['mail.message'].with_user(SUPERUSER_ID).create(values) else: |