[FIX] im_livechat: unsupported locale

- Set the browser to language 'Spanish (Latin America)' ('es-419')
- As a public user, open a livechat session.

The session doesn't open.

The root cause is the creation of a mail channel which contains
translatable fields (e.g. name). This attempts to create translations
in the 'es_419' language. However, this locale doesn't exist in Odoo,
and it triggers the constraint 'lang_fkey_res_lang'.

In this specific case, there is no real reason to translate the channel
name. Therefore, we simply avoid it thanks to a context key.

opw-766489

1 files changed, 1 insertions, 1 deletions

diff --git a/addons/im_livechat/controllers/main.py b/addons/im_livechat/controllers/main.py
index a60ecd26ff7..dd3a4a97fbc 100644
--- a/addons/im_livechat/controllers/main.py
+++ b/addons/im_livechat/controllers/main.py
@@ -75,7 +75,7 @@ class LivechatController(http.Controller):
         # if the user is identifiy (eg: portal user on the frontend), don't use the anonymous name. The user will be added to session.
         if request.session.uid:
             anonymous_name = request.env.user.name
-        return request.env["im_livechat.channel"].get_mail_channel(channel_id, anonymous_name)
+        return request.env["im_livechat.channel"].with_context(lang=False).get_mail_channel(channel_id, anonymous_name)
 
     @http.route('/im_livechat/feedback', type='json', auth='public')
     def feedback(self, uuid, rate, reason=None, **kwargs):