task-2276589 closes odoo/odoo#58857 X-original-commit: 65dbe1c4760e2ffe104426f9aa41007a10dc32f0 Signed-off-by: Sébastien Theys (seb) <seb@odoo.com>
Also fix an issue with livechats not being considered in 'chat' filter of messaging menu. Task-Id 2282426 closes odoo/odoo#58466 X-original-commit: 631e52536964763bbfe857305f023e5e67084e95 Signed-off-by: Sébastien Theys (seb) <seb@odoo.com>
This commit is a significant rewriting of client-side discuss, chatter, chat window, and messaging menu using OWL. The behavior should be broadly the same, with some slight functional changes here and there. From a technical standpoint, the code of messaging is mainly organized in 2 main groups of modules: - models, which are logical entities that depict the client-side state of messaging as a whole. - components, which are in charge of displaying information from models. This refactoring also introduces new JS guidelines regarding folder structure (/static) and naming rules for JS modules. Community PR: https://github.com/odoo/odoo/pull/39023 Enterprise PR: https://github.com/odoo/enterprise/pull/6249 Task-1914207 This PR is a collaborative work by Alexandre, Julien, Sébastien and Xavier, with the precious help of Lucas to speed it up towards the end. closes odoo/odoo#39023 Related: odoo/enterprise#6249 Signed-off-by: Alexandre Kühn (aku) <aku@odoo.com> Co-authored-by: Alexandre Kühn <aku@odoo.com> Co-authored-by: Julien Giannone <jgi@odoo.com> Co-authored-by: Lucas Perais <lpe@odoo.com> Co-authored-by: Sébastien Theys <seb@odoo.com> Co-authored-by: Xavier Dubuc <xdu@odoo.com>
- Rename the 'Use Rating on Project' feature into 'Customer Ratings' - Rename the 'Set Email Template to Stages' link to 'Set a Rating Email Template on Stages' - Add an optional list view for the Stages menu - display warning if the rating_template_id field is set and if one of the selected project_ids doesn't have the rating_status field set to true - Project form view revamp - rename the '% on tasks' stat button into 'Customer Satisfaction' - Remove the 'no option' for the rating frequency field because it is required - project form : Add a 'Go to Website' stat button - Project dashboard: remove the 'Customer Ratings' menu item in more - Ratings page: the 'Last 30 days' filter include ratings from today - remove the Appointment / Helpdesk Customer Satisfaction / Live Support menu items TASK ID : 1251
Some apps, once installed, automatically create a menuitem in website. What complexify the UI and create useless menu withtout plusvalue. It is not because you install livechat to make support online, that you want a link in your menu to show stats e.g. Now we remove the default menu created, and help user to find it when he create a link. The autocomplete suggest most of the main App's controllers task-2189613 closes odoo/odoo#49081 Related: odoo/enterprise#9733 Signed-off-by: Jérémy Kersten (jke) <jke@openerp.com>
Adds Python tests and javascripts tours on livechat (website and visitor integration). Because breaking livechat every two days in rush periods (or even not) is getting quite annoying. Those tests are testing : - The client side flow (open livechat, send messages, send rating and close the livechat session) - The channel and message author naming, visitor page view history - Chat request flow (complete chat request flow, open empty operator's chat request and cancel due to visitor's new chat session) Task ID : 2079087 PR #40052 Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Purpose ======= Lighten the survey layout. Livechat button should not appear on survey pages. Specifications ============== Survey Layout inherits from web.frontend_layout, mainly to be able to use all the styles rules defined in it and keep consistency between other frontend pages and survey. To avoid having the livechat button displayed on survey layout, 'no_livechat' template variable has been introduced. The livechat button will be displayed on all layout inheriting from frontend_layout (that is extended in website_livechat to add that livechat button) only if 'no_livechat' is False. By default, this variable is not set so will be considered as False. In survey layout, no_livechat is set to True. Links ===== Task ID: 2195185 PR #45112
In this commit we deleted tour file of website_forum beacause of the changes applied on forum icon of new click button, live chat icon disappear after livechat module installed and modified livechat channel data for auto-publish channel. task-2088546 closes #40085 Related: odoo/enterprise#6639 Signed-off-by: Jérémy Kersten (jke) <jke@openerp.com> Co-authored-by: jpr-odoo <jpr@openerp.com>
Purpose
=======
Whenever a visitor start a livechat session but finally close the session
without sending any messages, the livechat session is empty and stay in DB.
Livechat session counter counts all the sessions (with and without message)
but when opening the sessions tree view, the view is filtered by default on
session with messages. There is no reason to see the empty sessions as it
does not give any information (except "the visitor hesitated to start
livechat and finally did not" which is quite useless info)
The goal is to keep only sessions with messages.
When the visitor is closing the livechat window, if the session is empty,
the session should be deleted. But what happens if a visitor start a livechat
session, send no message and just leave the website without closing the
livechat window ? --> empty live chat session will remains in database.
The ir_autovacuum already handle the deletion of empty sessions to main a
clean DB.
Specifications
==============
- Apply 'with messages' domain on session count in the livechat channel view
- Apply 'with messages' domain on session count in the lead view
- Apply 'with messages' domain on livechat session view
- Remove With message filter
- Remove Without message filter
- If send message on a deleted session :
just tell the visitor that operator is not available anymore
AND delete livechat session cookie (as he waited 1 day to send a message)
Empty sessions becomes invisible : not possible for users to see empty session
(in count or in views) and cron is cleaning empty sessions every day.
This commit also adapts visitor session count and view accordingly.
Task ID: 2146962
PR #41065
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
This commit moves the import of bus JS files in the frontend assets from website_livechat to the bus module itself. This is done in preparation of the "survey live mode" feature that will also require the bus files in the frontend context. PR #43568 Task 1972640