Odoo/addons/im_livechat/data/digest_data.xml, branch 14.0 The current checkout of upstream Odoo [IMP] im_livechat: add new digest tips 2020-08-12T12:22:59+00:00 Anousone Phaysomphot aph@odoo.com 2020-06-18T09:10:23+00:00 bc1d6159e73f32916c60361a295548e159e83024 PURPOSE Review the tips and digest layout design to make sure they have a WOW effect and increase trial conversion/retention. SPECIFICATIONS “Use canned responses to chat faster” See code for specifications. LINKS Task ID-2274264 COM PR: odoo/odoo#53580 ENT PR: odoo/enterprise#1139 X-original-commit: fd8ee90adc5c759d591345a1676f01fc63c51f38 
PURPOSE

Review the tips and digest layout design to make sure they have a WOW effect
and increase trial conversion/retention.

SPECIFICATIONS

“Use canned responses to chat faster”

See code for specifications.

LINKS

Task ID-2274264
COM PR: odoo/odoo#53580
ENT PR: odoo/enterprise#1139

X-original-commit: fd8ee90adc5c759d591345a1676f01fc63c51f38
 [IMP] im_livechat: add livechat summary in digest 2019-11-26T14:21:45+00:00 Varun Raval var@odoo.com 2019-02-21T10:29:47+00:00 72f907f32a9fd980862d9bc39a36f1c6860350fc Purpose of the task is to add a Live Chat section in the weekly digest email template. Following value related to livechat are therefore added in digest emails: * hit % of ratings; * amount of conversations he handled; * hit time to answer; Task ID 1883428 closes #29764 
Purpose of the task is to add a Live Chat section in the weekly digest email
template. Following value related to livechat are therefore added in digest
emails:

  * hit % of ratings;
  * amount of conversations he handled;
  * hit time to answer;

Task ID 1883428
closes #29764